Automotive Warranty Manager - FCA

Advance your career with FCA Canada as a Warranty Area Manager in Windsor, ON, where you'll enhance warranty processes ve service operations improvements as a trusted consultant.

This contract role focuses on supporting FCA Canada dealerships in optimizing warranty operations. As a Warranty Area Manager, you will be the primary contact for all warranty concerns, working closely with dealers to troubleshoot issues and improve servicing processes in compliance with Stellantis policies.

Key Responsibilities:

• Facilitate communication between FCA Canada and dealerships on warranties

• Observe and suggest improvements in service operations

• Guide dealers on warranty claims processing concerns

• Educate on standards for service administration

• Review key metrics like Fixed First Visit and Repeat Repair claims

Requirements:

• Minimum of three years in an automotive service environment

• Proven experience in automotive dealerships

• Bachelor's degree preferred or equivalent warranty experience

• Knowledge of standard warranty procedures and documentation

• Strong oral and written communication skills

Bring your expertise in vehicle servicing and warranty management to FCA Canada.
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