Field Service Technician

Become a Field Service Technician with Panasonic Canada in Windsor. Specialize in maintaining point-of-sale products and wireless systems while providing top-notch customer service in this contract remote role.

This position involves diagnosing and resolving technical issues at customer sites across Windsor and surrounding areas. You will utilize your technical diploma and experience to support routine and complex challenges. Key tasks include documenting service work, training customers, and maintaining equipment in optimal condition.

Key Responsibilities:

• Travel to customer sites for troubleshooting and repairs

• Collaborate on complex technical issues with team members

• Test and report on equipment and software modifications

• Complete service documentation and maintain progress records

• Train customers on safe equipment operation

Requirements:

• Technical diploma with 1-2 years of field service experience

• A+ and Network+ certifications preferred

• Strong troubleshooting and communication skills

• Proven ability to manage customer interactions diplomatically

• Proficiency in Microsoft Office Suite and Salesforce

Leverage your technical expertise and customer service skills to thrive at Panasonic Canada.
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