Production Service Technician

Position: Production Service Technician Needed
Join Ricoh as a Production Service Technician in Windsor, Ontario, focusing on advanced printing solutions. This hands-on role offers opportunities for equipment support and customer service excellence.

As part of a dedicated team, you will conduct 24/7 maintenance for high-speed color printers and manage various complex printing devices for our customers. Essential skills include troubleshooting, installation, and managing customer relationships to ensure satisfaction. If you're organized and have a passion for technology, this position is designed for you.

Key Responsibilities:

• Execute servicing and repair procedures for printers

• Maintain effective communication with customers

• Manage your inventory for timely service delivery

• Complete ongoing technical training for equipment

• Maintain records of service calls accurately

Requirements:

• 3+ years of relevant technical experience

• Minimum 2 years in technology service consultancy

• Must hold a valid driver's license

• Obtain CompTIA Net+ or A+ certification

• Excellent problem-solving and interpersonal skills

Elevate your career and contribute to customer satisfaction with Ricoh's dedicated service team in Windsor.
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