Client Services Representative

Qualifications

• High school or equivalent (Preferred)

We are currently looking for a compassionate individual with exceptional client service skills to fulfill a receptionist position within our front office team. This individual will be expected to provide the highest level of quality service and outstanding care to both the clients and patients of our hospital.

Starting Hourly Wage $16-18/hr

• Must be extremely friendly, outgoing, and exhibit strong communication skills.
• Be dependable, flexible, and enjoy working in a team environment.
• Strive for client service that well exceeds expectations.

• Answering a multi-line phone
• Scheduling appointments and surgical procedures
• Greeting clients and patients in person and over the phone
• Checking patients in/out for appointments
• Invoicing clients and collecting payments
• Maintaining and filing patient records
• Filling prescriptions

Mountainwood Hospital is a 4 doctor, general practice in Windsor, with a strong emphasis on preventive medicine and client service. We have an enthusiastic and friendly team of individuals who are genuinely interested in outstanding service and quality care for our clients and their pets.

Monday, Tuesday, Thursday, and Friday 9:00 AM – 6:00 PM, Wednesday 9:00AM – 7:00PM, and Saturday 9:00 AM-1:00 PM

• Paid Vacation
• Paid holidays (6 Main)
• 401(k) retirement plan
• Employee discounts, including free labwork through IDEXX
• Employee paid group health insurance options including both vision and dental.
• This position is also eligible for a periodic bonus

Accepting applications through 11/30/26

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.