Sales Support Representative

Do You Want:

• The opportunity to show up for your team and your customers to provide relentless customer service?
• To join a mission-driven, family‑owned company known for strong values and long‑term customer partnerships?
• A clear growth path into senior support or sales roles as the company expands?

• Pay Range: $75,, DOE + competitive benefits and PTO package + bonus based on team performance
• Location: Windsor, CO (no remote)
• Position Type: Direct Hire

• Be the critical support engine behind a successful sales team across two territories
• Work in a collaborative environment where your contributions directly impact sales success and customer satisfaction
• Opportunity to own processes and improve operational flow from quote to delivery and beyond
• Bonus eligibility tied to team success and performance metrics
• Work directly with ownership and leadership—your voice matters

• Own and maintain CRM accuracy as the source of truth for all territory activity
• Manage quotes, pricing, and order processing from submission through delivery confirmation
• Track orders, communicate timelines, and proactively resolve issues before they impact the customer
• Support post-sale follow‑through, including delivery verification, renewals, and ongoing customer needs
• Serve as a key point of contact for customers, vendors, and internal teams on order status and coordination
• Generate reports and provide visibility into pipeline activity and territory performance
• Support sales reps with proposals, scheduling, and territory planning activities
• Help free up sales leaders’ time so they can focus on selling and growing accounts

• Grit! Show initiative and persistence
• 3+ years of B2B experience in sales support, inside sales, operations, or customer service
• Experience with CRM systems (ZOHO preferred; Salesforce or Hub Spot also considered)
• Strong attention to detail with the ability to manage multiple priorities at once
• Excellent communication skills – both written and verbal
• Ability to proactively manage tasks and follow through without constant direction
• Comfortable working in a fast‑paced, customer‑focused environment
• Proficiency in Microsoft Office tools (Excel, Word, Outlook)

• Experience supporting field sales teams in healthcare, medical supply, or distribution environments
• Familiarity with purchase orders, vendor coordination, or recurring order management
• Background in quoting, proposals, or contract support