Administrative Assistant

ISO New England Inc., 55 Helmsford Way, Windsor, Connecticut, United States of America

Posted Wednesday, February 18, 2026 at 5:00 AM

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

This position provides direct administrative support for the Vice President, System Planning (SP), and including, but not limited to, the directors and managers of SP, and their respective staff. The work performed will be varied and complex and involve highly confidential administrative duties and communications support.

What we offer you:

• Hybrid work environment (2-3 days/week onsite)
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
• Enhanced 401(k) and financial planning support
• Tuition reimbursement and professional development
• Wellness programs, including an onsite gym
• Onsite luncheon spaces with free coffee and a variety of dining options
• Employee Business Networks
• A stable, mission-driven workplace where your impact truly matters

How you will make an impact:

Provide administrative support to the Vice President, System Planning, and his staff on items such as:

• Maintain VPs calendar, which includes calendaring periodic events for the following year (e.g., staff meetings, connect meetings, and all-hands meetings)
• Coordinate meeting arrangements and manage appointments (includes visitor requests, catering, dial-in numbers for conference calls, A/V needs, and travel/hotel arrangements)
• Maintain staff meeting/general action items and ensure timely follow-up on all items
• Prepare and distribute human resource and facility forms as needed (e.g., Personnel Vacancy Requests/Personnel Change Requests/Workspace Requests)
• Support material preparations for the System Planning and Reliability Committee (SPARC) of the ISO Board of Directors; schedule preparation meeting before each SPARC meeting
• Email pertinent department members for monthly key deliverables (e.g., SLT Risk Summary, Corporate Scorecard, Participants’ Committee, SPARC)
• TCA and FCM/FCA Assistance and Transmission Committee and Reliability Committee Support, including TCA Written Finding and Determination Letters and TCA Additional Information Requests
• Assist with the final versions of Word documents and PowerPoint presentations to ensure documents meet department standards
• Coordinate seating for all SP departments (i.e., new hires, consultants & interns)
• Track completion of mandatory training requirements
• Support ISO data labeling policies to ensure compliance
• Provide Windsor reception coverage as needed
• Order office supplies for the SP department
• Other projects as assigned

Budgetary and other financial support to Information & Cyber Security Services department:

• Monitor and manage department budgets – Review and assess monthly and quarterly reports, and research and reconcile inconsistencies
• Prepare quarterly forecasts with input from department directors/managers
• Analyze reports for quarterly forecasts for entire SP department and summarize for VP’s review
• Prepare necessary financial documents (e.g., Budget Change Requests, Purchase Requisition s, Check Requests, Accruals, Risks & Opportunities)
• Process professional organization fees/renewals for SP department (e.g., IEEE memberships)
• Monitor and record expenses via spreadsheets for use in reconciling invoices and budget amounts (includes approving invoices before they are sent to the cost center manager for approval); adjust purchase orders and scopes of work, if necessary
• Submit expense reports for VP

Preparation and support for development of various business documents:

• Develop initial drafts of emails/memos/letters; ensure company visual identity guidelines are followed
• Proof/copyedit/reformat other SP memos/letters/meeting presentations

What we’re looking for:

• Associate’s degree in business administration, secretarial science, communications, or equivalent preferred
• 5+ years related experience in an executive administrative support position required
• Skilled in typing,…