Program Aide - Part Time

Social Services Department Program Aide (Part Time)

The Town of Windsor seeks an energetic, organized, and self‑directed individual to provide administrative support for the Windsor Food Bank, under the Social Services Department. This role performs a variety of duties, including customer service, record keeping, data entry, and other general office duties.

This position is funded through a grant with an anticipated duration of up to two years. Continued employment beyond this period is contingent upon future funding.

• Conduct phone confirmations for food bank home deliveries
• Manage monthly food bank calendar (donations, store pick‑ups, large incoming deliveries)
• Supports with food drives and food collections:
  • Serve as primary point of contact
  • Schedule deliveries and pickups
  • Respond to calls and emails
  • Maintain accurate records
• Unload food bank donations outside regular distribution hours
• Prepare and send thank‑you letters to donors
• Conduct additional stocking and product rotation during weekday 1:00–5:00pm shifts and Fridays
• Carrying out a variety of routine administrative procedures in the Social Services department; maintains records; answers incoming calls and routes callers or provides information; receives public and provides customer assistance; operates a vehicle to run errands
• Assisting with department communications such as developing notices, flyers, brochures, newsletters, social media, news articles, and other informational materials about programs and services
• Participating in meetings, outreach events, seminars, and training sessions; serves as a member of various employee committees
• Performing related work as required

• Ability to work independently and within a team in an office environment
• Ability to prepare clear, concise, and complete reports and strong verbal skills, including active listening, and emotional intelligence
• Ability to establish and maintain effective working relationships with other employees and the general public with culturally diverse populations and persons experiencing a wide range of social conditions
• High School Diploma or equivalent with 2 years of experience in clerical work, or any equivalent combination of training and experience desired
• Working knowledge of MS Office Suite (Internet, Word, and Excel) and other programs as needed (i.e. mail merge, database management)
• Experience with MUNIS and Canva a plus
• Valid driver’s license

• Schedule:
  
  Monday, Tuesday, Thursday: 1:00pm–5:00pm and Friday: 8:00am–4:00pm

Successful candidates will be subject to the Town of Windsor background screening process, which includes a criminal background check and a pre‑employment drug screen including testing for marijuana.

The Town of Windsor is an Equal Opportunity Employer and values diversity at all levels of the workforce. EOE/AA