Sales Support & Office Manager

On behalf of our client Pero Corporation, we are looking for an experienced Office Manager & Sales Support for their Windsor, CT Office. This key position will provide high level sales and administrative support to our customers, vendors, the Pero Corp Team and the German based parent company. In addition the Office Manager will be in charge of scheduling and keep the team of Field Technicians running.

PERO AG, German parent company of PERO CORPORATION, develops and produces innovative systems for the advanced cleaning of industrial work pieces made from metal, plastic, glass, ceramic and combined materials. For more than 70 years PERO delivers complete systems and support units for cleaning and degreasing with aqueous solutions and solvents. The name PERO stands for experience and know-how, high technical standards, as well as comprehensive service and consultation.

With our small US team, we look back at more than 20 years of experience in sales and service of high-quality industrial cleaning equipment on the US market.

Manage day-to-day office tasks and support the Sales and Services team in-house by carrying out the following responsibilities with professionalism, confidentiality, and courtesy:

• This role will have commercial responsibility and work closely with the local team of technicians and distribution partners. In addition, they will act as the central point of contact with the Pero AG management in Germany.
• Serve as point of contact for sales projects and their control and follow-up; handle customer database, record leads and project follow-up in our CRM.
• Prepare reports and other complex documents using Word and Excel.
• Support sales of spare parts and machines.
• Manage and perform all administrative tasks for the office, including preparation for accounting, ordering supplies, writing invoices, preparing travel expenses, reconciling bills/invoices and cooperating with our CPA.
• Support for local marketing efforts, e.g., mailings by post or email, telephone acquisition.
• Proofread department written communications such as offers and letters; handle confidential documents.
• Maintain and promote positive and professional working relationships with customers, vendors and management.
• Plan, schedule and coordinate all company events and meetings, manage calendar; assist with travel arrangements.
• Screen incoming phone calls and correspondence and respond independently as required.

• Associate Degree or a combination of equivalent related experience and education.
• Minimum three years’ experience in an administrative capacity and working with senior management
• Excellent verbal communication and organizational skills.
• Exceptional written communication skills.
• Ability to handle confidential information.
• Outstanding interpersonal skills with a strong team orientation.
• Strong organizational as well as project management skills with attention to detail.
• Ability to effectively prioritize assignments, structure and document workflows, manage time, work independently, and problem solve.
• Basic knowledge of Quick Books.
• German language skills are a plus, but not mandatory.

• Medical insurance (health, vision, dental)
• Paid Time Off, including vacation, personal, and sick time
• Company Car

Pero's ability to exceed depends on the integrity, skills and knowledge of our employees. We offer the latest technology and a stimulating work environment.