Imaging Clerk

Getting To Know The Opportunity

The basic function of this job is to prep returned mail and back‑end mail, looking up items as needed in the administration systems. In addition, the position involves scanning documents, logging overnight packages into an overnight database, and assisting with sorting and filing case mail as time permits.

• High School Diploma or GED required
• 1+ year experience in an office, operations, or imaging/mailroom environment
• Ability to routinely lift and move 20-50 pounds
• Knowledge of operating imaging and mail room equipment
• Strong customer service experience
• Ability to multi‑task and prioritize work
• Good organizational skills
• Dependable and a good team player

• Prep returned mail and back‑end documents using the appropriate barcode coversheet, including lookup of information in the administration system as needed.
• Log contents of overnight packages in the overnight tracking database.
• Count and batch documents for scanning, ensuring tasks are appropriately separated.
• Scan documents into the image system and record batch information, troubleshooting any scanning errors so accurate images move to indexing and business.
• Other duties and projects as assigned.

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The annual base salary range for this position is USD 41,600. In addition to base salary, Voya offers incentive opportunities based on the role to reward the achievement of annual performance objectives. Actual compensation offered may vary based on geographic location, work experience, education, licensure requirements, and skill level.

Be Well. Stay Well. Voya provides resources to help you thrive physically, financially, socially, and emotionally. The following benefits are offered:

• Health, dental, vision, and life insurance plans
• 401(k) savings plan – generous company matching contributions (up to 6%)
• Voya retirement plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250 per year
• Paid time off – including 20 days paid time off, nine paid company holidays, and a flexible diversity celebration day
• Paid volunteer time – 40 hours per calendar year

• Customer focused:
  Passionate drive to delight customers and offer unique solutions that deliver on their expectations.
• Critical thinking:
  Thoughtful process of analyzing data and solving problems to reach well‑reasoned solutions.
• Team mentality:
  Partnering effectively to drive our culture and execute on common goals.
• Business acumen:
  Appreciation and understanding of the financial services industry to make sound business decisions.
• Learning agility:
  Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Voya is committed to the inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please refer to our resources for applicants with disabilities.

Voya is an essential worker position requiring full‑time work in the assigned office (One Orange Way, CT).