Transformation Director

Join us, be part of more.

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential.

That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon-footprint.

At Centrica Home, we're combining the strength of British Gas, the innovation of Hive, and the power of digital, data and agentic AI to help shape the future of energy and home services. As customers transition to lower‑carbon, smarter and more connected homes, we’re transforming how we serve them — creating new products, services and business models that support a more sustainable energy future.

As a Transformation Director, you'll be at the centre of that journey, leading complex transformation programmes that deliver meaningful change for our customers, colleagues and business. You'll partner with senior leaders to shape strategy, drive execution and unlock long‑term value at scale.

Some of your key accountabilities will focus on the following:

Partner with senior business leaders to turn strategic ambitions into clear, achievable transformation plans.

• Provide strategic challenge, delivery leadership and practical problem‑solving.
• Align priorities, investment decisions and transformation roadmaps.
• Bring an external perspective to value creation, risk and delivery.

Lead large‑scale, complex transformation programmes and portfolios from design through to delivery.

• Deliver outcomes across scope, cost, quality and benefits.
• Ensure change is customer and colleague focused and embedded into business‑as‑usual operations.
• Drive accountability and sustainable business results.

Harness digital, data, automation and AI to accelerate transformation and improve performance.

• Champion innovative, insight‑led approaches.
• Shape technology and product direction alongside business leaders.
• Use data to identify opportunities, measure impact and inform decisions.

Provide the structure, governance and assurance needed to deliver transformation successfully.

• Partner with the TMO to prioritise and sequence delivery activity.
• Balance strategic ambition with operational realities.
• Maintain visibility of progress, risks, dependencies and benefits.

Bring together leaders, teams and functions to enable aligned decision‑making.

• Build trusted relationships with executive stakeholders.
• Resolve competing priorities and complex delivery challenges.
• Create clarity and momentum across transformation portfolios.

Ensure transformations are delivered responsibly and sustainably.

• Manage regulatory, operational and delivery risks.
• Embed effective governance and controls.
• Integrate ESG considerations into programme design and delivery.

Lead high‑performing teams and help embed new ways of working across the organisation.

• Set clear direction and expectations.
• Encourage collaboration and shared ownership of outcomes.
• Drive capability growth, behavioural change and lasting adoption.

Work Experience & Functional/Technical Skills required

• Significant experience leading large‑scale…