Corporate Responsibility Specialist

Corporate Responsibility Specialist Overview

The Corporate Responsibility Specialist reports into the head of Corporate Responsibility and supports the development and execution of processes and projects that enhance performance across the Purpose, Talent & Inclusion organization.

• Own or support all PTI reporting systems to ensure optimal functionality, data accuracy, and consistent reporting aligned with stakeholder expectations.
• Build and iterate PTI dashboards (Excel/Power BI and source systems) and define metrics incorporating stakeholder feedback.
• Publish geographic reports on corporate responsibility and social impact data to support regional sales leaders.
• Support data entry, analysis, and reporting for milestone social impact events including National Days of Service and the Employee Giving Campaign.
• Develop expertise in environmental reporting frameworks (e.g., GHG Protocol, TCFD) and apply it to data collection, validation, and reporting.
• Lead the development and publication of Voya’s corporate responsibility reporting index (GRI framework) and climate report (TCFD framework).
• Support and lead external and internal audits/assurance for data used in external publications, ensuring traceability, evidence, and clear documentation.
• Run the review workflow for external publications by coordinating inputs, approvals, and compliance reviews; track decisions and version history.
• Own awards/indices survey submissions end-to-end, ensuring accurate representation and consistent narratives.
• Lead the semi-annual Stakeholder Materiality process, collaborating with customer-facing teams, investor relations, nonprofit partners, and the consumer insights team.
• Monitor and engage with responsible business raters/rankers, track Voya’s position, and keep portal data current and accurate.
• Own and continuously improve the RFP response process, including drafting data-backed responses and training partners on core documents.
• Track impact metrics (cycle time, win/loss learnings, re-use rates) and propose improvements.
• Partner with customer-facing teams to measure and improve the impact of PTI-related work on sales enablement and customer retention.
• Own the content management process for PTI information on  and Voya’s intranet.
• Coordinate customer engagement events and industry conferences, identify opportunities for PTI leaders to engage and speak externally.
• Assist in preparing presentations for executive-level meetings.
• Take on team projects across PTI with an owner’s mindset, clarifying ambiguous asks, proposing plans, executing, and documenting processes for scalability.

• Bachelor’s degree required.
• 0–2 years of relevant experience (internships, co-ops, or full-time) in analytics, reporting, systems/process management, operations, or similar.
• Excellent writing and editing skills with strong attention to detail.
• Interest in or exposure to corporate responsibility frameworks, disclosures, indices, and surveys, with ability to learn quickly.
• Strong critical thinking and investigative skills to break down ambiguous questions, form hypotheses, validate with data/stakeholders, and document decisions.
• Strong Excel skills for analysis and visualization and strong PowerPoint skills.
• AI-literate: comfortable using AI tools to draft, summarize, analyze, or automate work while verifying accuracy, protecting confidential information, and recognizing limitations/bias.
• Demonstrated ability to work well within a team and balance competing priorities across multiple teams.
• Exceptional work ethic, ability to work under deadlines and strong attention to detail.

Annual base salary range: $60,000 - $65,000. Voya offers incentive opportunities based on role to reward achievement of annual performance objectives. Salaries may vary by location, experience, licensure, and skill level.

• Health, dental, vision and life insurance plans
• 401(k) Savings plan with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – 20 days, nine paid company holidays, and a flexible Diversity Celebration Day
• Paid volunteer time – 40 hours per calendar year

Voya Financial is an equal‑opportunity employer. Qualified individuals are considered regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or other status protected by law. Voya is committed to providing reasonable accommodations for people with disabilities.

• Customer Focused
• Critical Thinking
• Team Mentality
• Business Acumen
• Learning Agility