Project Manager, Change Management, Operations Management

Responsibilities

• Oversees planning and execution of strategic and cross‑functional projects
• Lead planning and execution of serving as the primary point of contact between stakeholders and functional delivery teams
• Partner with stakeholders to define, refine, and manage project scope, schedule, and budget, including navigating evolving or ambiguous requirements
• Develop and maintain project plans, timelines, resource forecasts, and status reporting to ensure alignment with business priorities
• Facilitate effective communication across functions, proactively identifying risks, issues, and decision points
• Prepare and present clear project performance updates to leadership and stakeholders
• Influence and negotiate priorities, scope adjustments, and delivery tradeoffs while maintaining strong working relationships
• Establish and maintain project governance, documentation, and controls appropriate for project size and complexity
• Support continuous improvement of project management practices as project volume and complexity increase
• Coach and guide project team members, reinforcing accountability, collaboration, and delivery discipline

• Bachelor's Degree (accredited) in Business Administration or similar area of study or High School Diploma or GED (accredited) and four years of relevant work experience
• Five years of relevant work experience
• Working understanding of Agile & Waterfall approaches to Digital Projects
• Project management certification (PMP, CSM, or equivalent) preferred
• Willingness to pursue formal project management certification post‑hire if not already obtained
• Ability to excel in a fluid and fast‑paced environment
• Exceptional interpersonal and communication skills, including oral and written
• Ability to appropriately apply Change Management tools/techniques
• Flexibility to travel for business needs, up to 15%