Parts Operations Coordinator Job Windsor area,Connecticut USA,Business

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Are you the kind of person who thrives on organization, problem-solving, and keeping multiple moving parts on track at the same time? Tsugami America is looking for a highly organized, detail-driven professional who can confidently manage several active repair and parts projects in a fast-paced office environment. This role is ideal for someone who enjoys coordinating complex workflows, communicating with multiple teams, and staying calm under pressure while maintaining exceptional accuracy.

Summary

of Responsibility:

The individual holding the position of Parts and Rotary Repair Project Coordinator is responsible for preparing return repair paperwork, creating work orders, tracking and updating rebuild statuses, updating and communicating time-lines with vendors, distributors and customers, generating purchase orders, quotes and invoicing. This position strives to ensure the highest level of quality and customer satisfaction by performing the duties listed below:

As a Parts & Repair Project Coordinator, you'll serve as a central point of coordination between customers, vendors, distributors, and internal departments to ensure repair and parts projects move efficiently from start to finish.

Success in this role requires:

Strong organizational skills
Exceptional attention to detail
The ability to manage multiple priorities simultaneously
Professional communication skills
A proactive, solutions-oriented mindset

Key Responsibilities:

Coordinate multiple repair and rebuild projects simultaneously
Create and manage work orders, purchase orders, quotes, and invoices
Track timelines, project status updates, and vendor communications
Maintain highly accurate records and electronic audit files
Communicate project progress clearly with customers, vendors, and internal teams
Ensure all documentation, approvals, and order details are completed accurately
Help resolve issues quickly to minimize delays and maintain customer satisfaction
Prioritize urgent requests while maintaining quality and accuracy
Work cross-functionally with service, parts, operations, and management teams

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific lists of responsibilities does not exclude them from the position if the work is similar or a logical assignment to the position.

This position is best suited for someone who:

Enjoys working in a structured, professional office environment
Can manage stressful situations calmly and professionally
Thrives when balancing multiple active projects and deadlines
Is naturally organized and detail-oriented
Has strong follow-through and accountability
Communicates professionally and confidently with customers and colleagues
Takes ownership of problems and drives solutions
Works well independently while collaborating with a team

Qualifications and

Competencies:

3+ years of experience in project coordination, customer support, operations, or administrative coordination
Experience managing multiple projects or workflows simultaneously
Strong organizational and time-management skills
Intermediate Microsoft Office skills required
ERP or Salesforce experience is a plus
Excellent written and verbal communication skills
Ability to adapt quickly in a fast-moving business environment

What's in it for You:

Competitive starting salary
Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
Paid Time Off, starting with 23 paid days off in your first year.
10 Company Paid Holidays
401(k) retirement plan with company contribution
Tuition reimbursement
Employee appreciation events and perks
Employee Assistance Program

Tsugami America is a division of Morris Group, Inc. (MGI). MGI is a privately held company that…