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Special Accounts Lead — Customer Success & Dispatch
Job in
Windsor, Hartford County, Connecticut, 06006, USA
Listed on 2026-07-25
Listing for:
New England Mechanical Services, Inc.
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
New England Mechanical Services, Inc. seeks a Special Accounts Manager to lead the Special Accounts team, ensure exceptional service, and drive operational excellence. This on‑site role oversees customer accounts, work order communications, dispatch support, and customer‑facing programs.
The position emphasizes coaching, contract adherence, escalation handling, and proactive relationship management to meet KPIs and drive revenue growth.
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