Customer Experience Team Lead | Hybrid, 4 Days/Week
Job in
Windsor, Hartford County, Connecticut, 06006, USA
Listed on 2026-08-15
Listing for:
WM
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
WM Strategic Business Solutions (SBS) in Windsor, CT is seeking a Team Lead to guide a group of Customer Service Representatives in a high-volume contact center. The role focuses on supporting CSRs, monitoring real-time performance, and reporting metrics to exceed customer expectations.
The ideal candidate has 2+ years in customer service, including 1 year in a WM CSR role, and demonstrates strong communication and multitasking abilities in a hybrid in-office environment in Windsor, CT.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×