Room Attendant

About the Role

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight‑knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Come for a JOB, stay for a CAREER.

Room attendants are responsible for cleaning and servicing guest rooms to provide a pleasant and comfortable experience for guests. They ensure that all rooms are inviting and clean and address all guest requests.

• Greeting guests and responding to queries.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Dusting and polishing furniture.
• Emptying trash containers.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms to supervisors or managers.
• Returning and restocking cleaning supplies at shift end.

• Polite and friendly demeanor.
• Ability to work as a team and independently.
• Ability to work with little or no supervision while meeting high‑performance standards.
• Physical mobility and stamina.
• Must be able to pass a background check.
• Ability to follow instructions.

Health insurance is available on the first of the month after hire. Full‑time associates can enroll in medical, dental and vision coverage; part‑time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different, and there is something for everyone with numerous supplemental insurances to choose from.

Full‑time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your birthday and employment anniversary date.

• On‑Demand Pay – get your pay when you need it 24/7.
• Pet Insurance – discounted insurance for all pets.
• 401(k) Plan – start planning for your future now.
• Hotel Discounts – industry perks for guests.
• Shoes for Crew – shoe subsidy for all associates.

EOE/M/F/D/V

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

• Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina – Cambridge, MD, US
• Miraval Berkshires Resort and Spa – Lenox, MA, US
• Hyatt Regency Lake Washington at Seattle's Southport – Renton, WA, US
• Hyatt Regency Huntington Beach Resort and Spa – Huntington Beach, CA, US