Senior HR Advisor; Windsor, CT

I. Job Summary

As a member of the WM HR Organization, the Senior Advisor will be responsible for providing hands‑on, tactical support to employees within the SBS (National Accounts) organization. The Senior Advisor will serve as the first point of contact and trusted advisor for employee relations issues and human resources policies and processes. The HR Senior Advisor plays a key role in WM’s People-First culture by creating a positive and productive workplace environment by advising on HR policies and programs that align with the company’s immediate needs and future objectives.

To perform this job successfully as a Senior HR Advisor supporting the Human Resources functions you must be able to demonstrate the below key duties:

• Provides reliable and timely coaching and counseling to employees on issues to ensure consistent, transparent application of policies, procedures and employment laws.
• Identifies, communicates and resolves complex employee relations issues balancing employee advocacy with stewardship of company policies and employment laws.
• Plan and coordinate various HR activities ensuring the appropriate resources and stakeholders are engaged to enable a successful outcome.
• Coach and advise individual contributors and managers, supporting multiple functions/departments on HR matters.
• Facilitates training on company policy, programs, and other issues as they arise.
• Assists HR leader in ensuring a People‑First lens throughout the employee lifecycle journey including, but not limited to:

Hiring and Onboarding (supports recruitment process by working with the recruiting team on compensation proposals, participating in interviews, aiding in new employee orientation)

Employee Development and Performance Management (participates in succession planning and talent review exercises and conversations, actively participates in performance management initiatives and conversations)

Retention (participates in Culture and Engagement initiatives such as Voice of the Employee (VOE) Survey, helps analyze data surrounding HR insights and offer recommendations, participates in action planning for VOE opportunities)

Offboarding (assists in employee separation notices and related documentation)

• Partner with appropriate Centers of Expertise (COE) to consult on HR initiatives, and programs to support business objectives within Human Resources.
• Assist in projects and/or participate as a project member on HR initiatives as assigned.
• Develop and provide regular and ad‑hoc reports as needed to business unit and/or functional department leadership.
• Serve as an advisor to individual contributors and managers for employment related legal issues and ensure local compliance with federal, state, provincial, and local employment laws.
• Other duties as assigned.

The requirements listed below are representative of the qualifications necessary to perform the job.

Education:

Bachelor’s Degree (accredited) in Human Resources, Business Administration or related field, or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

Experience:

Four (4) years of relevant work experience in a HR Advisor or Generalist capacity (in addition to education requirement).

None

• Must possess strong interpersonal skills with a customer focused approach and proven ability to develop credible relationships with business partners while maintaining the highest level of confidentiality.
• Strong employee relations skills and experience with demonstrated ability to connect with employees at all levels.
• Solutions‑oriented approach to problem solving and conflict resolution with a strong drive to create a positive work environment.
• Must possess strong verbal and written communication skills.
• Self‑motivated with an ability to navigate complex environments, find answers and drive solutions.
• Comfortable with high volume work in a fast‑paced environment while managing multiple priorities.
• Strong working knowledge of employment laws and…