Managing Director of River Street Schools Human Resources and Operations

Managing Director of River Street Schools Human Resources and Operations

Since 1966, the Capitol Region Education Council (CREC) has been dedicated to providing innovative, high-quality, and cost-effective educational programs and services to meet the diverse needs of children and adults in Greater Hartford. Serving 33 member districts and reaching additional communities statewide, CREC supports approximately 12,000 students annually through more than 120 educational programs. Our offerings include professional learning and coaching for educators, specialized programming for students with diverse needs, and PreK-12 education across 16 interdistrict magnet schools.

Additionally, CREC provides school construction, operations, and cooperative business services, while also delivering programs that help adults build real, job-ready skills.

The Managing Director of River Street Schools Human Resources and Operations will serve as a key member of the program's leadership team and is responsible for overseeing day-to-day administrative operations, human resources functions, site facilities and technology across River Street Schools and Programs. This position leads a portfolio of high-priority projects, ensuring alignment with division and organizational goals to ensure operational excellence while fostering a positive, inclusive, and high-performing workplace culture that supports employee engagement, retention, and organizational effectiveness.

The Managing Director partners closely with program leadership, Central Office, and employees to lead site-based operations impacting students, families, and staff. This role champions a strong employee experience by building systems and practices that promote staff engagement, professional growth, and program success. The Managing Director actively contributes to strategic planning and decision-making, influencing organizational direction, and participates in CREC's Leadership Assembly.

The Managing Director will drive business transformation by promoting continuous improvement and leveraging data-driven solutions to ensure sustainability and long-term growth.

Essential Duties and Responsibilities:

• Human Resources:
  Lead and coordinate site-based human resources operations including hiring and onboarding, compliance monitoring, and payroll. Partner with Human Resources to support people management processes. Provide guidance and support to program leadership regarding personnel policies, procedures, employment and program practices. Ensure accurate maintenance of personnel records, reports, and confidential employee information.
• Operations:
  Lead and coordinate program-based operational functions, ensuring efficient and effective administrative processes that support staff, students, and organizational goals. Develop, implement, and improve systems, procedures, and workflows to enhance operational effectiveness. Monitor operational performance and recommend process improvements to increase efficiency and effectiveness across River Street Schools and Programs.
• People Management:
  Partner with Human Resources to lead strategic talent initiatives designed to attract, engage, develop, and retain high-performing employees. Coordinate employee onboarding and orientation programs that promote successful integration and long-term engagement. Facilitate stay interviews to identify retention risks, improve workplace satisfaction, and strengthen employee engagement. Collaborate with leadership to support professional growth opportunities and workforce planning. Coordinate 30/60/90-day check-ins for leadership.
• Leadership and Strategic Partnership:
  Serve as a trusted advisor to program leadership across River Street Schools and Programs, shaping initiatives, actively contributing to Leadership Assembly, and influencing organization direction. Provide direct supervision and support to the facilities manager, IT staff, human resources coordinators, operations coordinator, and other staff, as appropriate. Provide indirect supervision of staff across the site-based human resources and operations teams to develop and implement consistent processes, building efficiencies and a…