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ITSM Director: Lead ITIL Service Excellence

Job in Windsor, Hartford County, Connecticut, 06006, USA
Listing for: Voya Financial, Inc.
Full Time position
Listed on 2026-02-09
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Job Description & How to Apply Below
A leading financial services company is seeking an IT Service Management (ITSM) Director to lead the adoption of ITIL-based processes. This role involves managing service management initiatives, facilitating stakeholder requirements, and ensuring process compliance. The ideal candidate will be ITIL certified, possess 10+ years of experience in ITIL processes, and have a strong ability to communicate across various organizational levels.

Competitive salary and benefits are offered for this position located in Windsor, Connecticut.
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