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Onsite End-User Services Lead – Exec

Job in Windsor, Hartford County, Connecticut, 06006, USA
Listing for: Voya Financial, Inc.
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 79620 - 132720 USD Yearly USD 79620.00 132720.00 YEAR
Job Description & How to Apply Below
Position: Onsite End-User Services Lead – 24/7 Exec Support

Voya Financial, Inc. seeks an Executive Technical Support Consultant to lead on-site end-user services and coordinate 24/7 white-glove IT support for EC and ELT members.

You will oversee vendor-managed site teams, drive service-first delivery, and partner with managers to align operations with business needs in a fast-paced financial services setting. The role requires strong ITIL knowledge, Windows 11, and M365 expertise, with a focus on executive environments and high-touch service delivery.

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