Enterprise PMO Operations Director

Enterprise PMO Operations Director

Reporting to the Head of Operational Effectiveness, the PMO Operations Director serves as the operational leader for enterprise PMO functions. This role ensures disciplined execution, strong portfolio governance, and clear alignment between strategic priorities and delivery. The position combines portfolio oversight with hands‑on leadership, coordinating PMO operating rhythms while directly managing select strategic initiatives.

• Drive consistency in project and program delivery by ensuring standards, governance, and best practices are applied across the enterprise portfolio, including alignment with established planning and execution frameworks.
• Partner closely with the Head of Operational Effectiveness to ensure portfolio execution aligns with enterprise strategy and operational goals, while contributing to the annual planning and intake process.
• Develop and deliver clear, actionable portfolio reporting and insights that enable informed decision‑making at the senior and executive leadership level.
• Serve as a program or project manager for select high‑impact, complex, or cross‑functional initiatives, ensuring successful execution from planning through delivery.
• Provide oversight, guidance, and escalation support to project and program managers, helping resolve delivery challenges and remove cross‑team impediments.
• Build strong, trusted relationships across teams to foster transparency, alignment, and accountability. Communicate risks, decisions, and outcomes with clarity and executive presence.
• Mentor project and program management talent within the business, strengthening capabilities and promoting a culture of delivery excellence.

• Required:
  • 8+ years of experience in project and/or program management, including large‑scale, cross‑functional initiatives across both technical and non‑technical domains.
  • Demonstrated experience leading PMO operations and driving portfolio execution excellence.
  • Strong understanding of portfolio governance, delivery frameworks, and operational execution best practices.
  • Proven ability to balance strategic oversight with hands‑on delivery, translating strategy into actionable plans and measurable outcomes.
  • Advanced project and program management expertise, with the ability to coach, mentor, and elevate delivery standards across teams.
  • Strong decision‑making, prioritization, and trade‑off management skills in complex, fast‑paced environments.
  • Experience managing risks, dependencies, and issues proactively to ensure predictable delivery outcomes.
• Preferred:
  • PMP, PgMP, SAFe, or equivalent certification.
  • Experience advancing delivery maturity, operational rigor, or enterprise execution effectiveness.

• Excellent communication, facilitation, and stakeholder management skills, with the ability to engage and influence senior leadership with executive presence.
• Demonstrated ability to build collaborative relationships and drive alignment across diverse teams and functions.
• Ability to support and guide change management efforts, including identifying organizational impacts and fostering adoption.
• Strong adaptability in communication and leadership style to effectively work across varying levels of organizational and PMO maturity.

LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.

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