Customer Care Manager: Lead a Global Spare Parts Team
Job in
Windsor, Hartford County, Connecticut, 06006, USA
Listed on 2026-08-11
Listing for:
TLD
Full Time
position Listed on 2026-08-11
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
TLD, the leading global manufacturer of Ground Support Equipment, is seeking a Customer Care Manager in Windsor, CT to lead our regional Customer Service team and partner with Spare Parts America to deliver exceptional service. You will drive operational efficiency, guide process improvements, and support sales through effective service and timely parts logistics.
You will manage daily operations, ensure accurate quotations via SPQ/ERP, and mentor staff to achieve metrics.
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