Design & Documentation Technician

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

The Robert

E. Morris Company is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machine parts.

Our customer base is located in the New England states plus northern New Jersey and eastern New York, including the New York metropolitan area and Long Island. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help customers “do more with less.”

The Design & Documentation Technician has a basic understanding of mechanical, electrical, pneumatic, and hydraulic systems and creates as-built documentation packages for custom equipment installed on machine tools in the company’s tech center. This position will interface with sales engineering and the integration team leader to prioritize projects, provide input on the design, standardize designs across similar machines and options, and hand off documentation to install technicians and customers.

• Technical support via phone and email to technicians installing options included in the documentation created including updating documents when required.
• Creating and document design changes based on root causes analyses of issues in the field.
• Document electrical and mechanical systems including 3 phase power, low voltage controls, motor controls, PLC, hydraulic, filtration, refrigeration, sheet metal fabrication, fixturing, etc.
• Responsible for creation and maintenance of option documentation and bill of materials.
• Request quotations and place orders for materials required to complete custom design work.
• In depth understanding and feedback to the company’s products, options and applications.
• This position requires some travel to and from REMCO’s customer base when required to witness final installation details required to complete as-built documents. Overnight travel may be required on a situational basis.

• High school diploma or equivalent experience.
• Customer service and listening skills necessary to create solutions based on customer complaints and issues.
• Knowledge of basic mechanical and electrical systems.
• Candidates should also possess the ability to understand drawings and schematics as well as creating drawings, schematics, and models using 2D and 3D CAD software.
• Ability to translate design information into clear procedures and written descriptions.
• Technical capability and problem‑solving skills.
• Candidates should also possess the ability to understand drawings and schematics as well as creating drawings, schematics, and models using CAD software.

• Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated or manual machinery. General office and training environment experienced at the Robert
  
  E. Morris Company.

• Perform related duties as required.

• We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:
  Competitive starting salary.
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance.
• 3+ Weeks’ Vacation to Start.
• 10 Company Paid Holidays.
• 401(k) retirement plan with company contribution Tuition reimbursement.
• Employee appreciation events and perks Employee Assistance Program.

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able…