Inside Sales Representative - Service

Description

Inside Sales Representative – Service

Job Type: Full Time
Location: Windsor, CT —
Onsite

Fischer Technology, part of the global Helmut Fischer Group, is a leading provider of precision measurement and materials analysis solutions. For more than 70 years, Fischer has helped manufacturers improve quality, optimize processes, and solve challenging production requirements through advanced measurement technologies.

As we continue to grow, we are looking for an Inside Sales Representative to join our Windsor, CT team and contribute to our continued success.

We are seeking a motivated and commercially driven Inside Sales Representative to develop business around Fischer's service products, including recertifications, repairs, service agreements, training, and application support.

This is an active sales role for someone who enjoys making outbound calls, developing customer relationships, identifying opportunities, following up, and closing business. You will work closely with customers, prospects, Field Sales, Marketing, Applications, Service, and Operations.

• Prospect for new business through outbound calls, emails, lead follow-up, referrals, trade shows, marketing campaigns, and targeted prospecting.
• Qualify leads, understand customer needs, prepare quotations, follow up on opportunities, and drive sales through closing.
• Develop knowledge of Fischer's measurement technologies and service offerings and recommend appropriate solutions to customers.
• Build and maintain relationships with customers, prospects, and channel partners while identifying opportunities for additional services, products, upgrades, and applications.
• Collaborate with Field Sales, Service, Applications, Marketing, and Operations to coordinate customer needs, demonstrate technical support, and follow-up.
• Maintain accurate customer, opportunity, quotation, pipeline, forecast, and activity information in the CRM.
• Generate sales orders in SAP and verify purchase orders against Fischer proposals.
• Follow up on marketing-generated leads, website inquiries, tradeshow leads, and other opportunities while tracking sales activity and results.

• High school technical diploma or equivalent required; relevant inside sales, B2B, technical sales, or business development experience preferred.
• Manufacturing experience or experience working in a similar industrial or technical environment required.
• Experience selling industrial products, instrumentation, equipment, or technical solutions is a plus.
• Proven ability to prospect, qualify, follow up, and close sales opportunities.
• Strong verbal and written communication skills with confidence making outbound calls.
• Strong organizational skills with the ability to manage multiple opportunities and work effectively with CRM systems.
• Self-motivated, competitive, results-oriented, and able to collaborate effectively across departments.

Regular full-time employees are eligible for Fischer Technology's comprehensive benefits package, including:

• Medical insurance, with 85% of premiums paid by the company.
• Company-funded HSA contributions.
• Dental and vision insurance.
• Company-paid life insurance and accidental death & dismemberment (AD&D) insurance.
• Long-term disability coverage.
• Company-provided Employee Assistance Program (EAP).
• 401(k) plan with a 4% Company Safe Harbor contribution (eligibility requirements apply).
• Paid Time Off (PTO) and company holidays

At Fischer, you will help manufacturers improve quality, control their processes, reduce risk, and make better production decisions. You'll work with advanced measurement technologies and customers across demanding manufacturing industries while having the opportunity to make a direct impact on our growth.

If you are competitive, curious, persistent, and excited about building a business and turning prospects into customers, we want to hear from you.