Golf Operations Specialist

Overview

About Keney Park Golf Course

Keney Park Golf Course is an 18-hole championship facility located in Hartford's historic Keney Park on the Hartford/Windsor town line. The course includes a driving range, short game area, and putting green, and provides a welcoming, community-focused environment for golfers of all ages and abilities.

The Connecticut Section PGA - one of 41 sections of the PGA of America - is the contractor providing golf operations at Keney Park. This position is employed by the Connecticut Section PGA and reports to the PGA Head Golf Professional.

The Golf Operations Specialist is a highly visible team member responsible for delivering exceptional service across multiple areas of the operation. While duties may vary, the unifying theme is:
service, awareness, and a genuine desire to help others. This position is Seasonal with flexible and approximate dates of March 15 - December 15.

Sub-roles may include:

• Starter
• Ranger
• Practice Range Operator
• Golf Car Fleet Coordinator (60 lithium-powered Club Car vehicles)
• Golf Shop Attendant

New hires are not required to perform all functions immediately. We will hire exceptional candidates specifically for outside operations (starter, ranger, carts, range). However, the strongest candidates are those who would be able to work inside the Golf Shop, interacting directly with customers, collecting payments, and utilizing software systems.

• Have golf experience
• Enjoy interacting with customers and teammates
• Take pride in making others happy
• Value service and hospitality
• Thrive in a team setting
• Demonstrate a strong work ethic
• Are coachable and open to feedback
• Can manage multiple responsibilities with composure

• Positive attitude and professional demeanor
• Strong communication and organizational skills
• Ability to multitask with minimal supervision
• Comfort with basic software and modern office systems
• Ability to work weekends, holidays, and outdoors in varied weather
• Ability to stand for extended periods and lift up to 40 lbs.

• Create a welcoming, organized, and customer-friendly environment
• Maintain awareness of daily operations, tee sheet flow, and facility activity
• Represent the Connecticut PGA brand with professionalism
• Communicate clearly and respectfully with guests and co-workers
• Present yourself in a professional manner, including neat grooming and proper care of staff uniform

• Greet and check in golfers
• Process greens fees, cart fees, and merchandise sales
• Utilize POS systems accurately
• Provide information on policies, programs, leagues, and events
• Maintain a clean, organized retail space

• Manage tee sheet flow and staging areas
• Monitor pace of play
• Prepare and stage golf car fleet
• Operate and maintain practice facility
• Assist with tournaments and private events

• $26.51 per hour
• Full-time and part-time opportunities
• Playing / practicing privileges
• Staff uniform
• PGA Dues Allowance, if applicable
• College internship credit, if applicable