Air Source Heat Pump S&R Engineer

Air Source Heat Pump Service & Repair Engineer – Somerset

Full‑Time | Permanent

PH Jones supports social housing across the UK, installing, upgrading, and repairing heating and electrical systems. We are on a mission to make the UK’s social housing sector greener and more energy efficient.

• Service, diagnose, and repair Air Source Heat Pumps and associated heating controls.
• Work in line with health & safety legislation, statutory regulations, manufacturer guidance, and company processes.
• Deliver a high‑quality, professional experience in occupied residential properties.
• Effectively manage your own workload, appointments, and productivity.
• Complete job records, reports, and parts requests accurately using company systems.
• Act as a professional ambassador for PHJones at all times.
• Proactively identify system improvements, additional works or safety issues.
• Participate in the out‑of‑hours call‑out rota when required.

• Competitive salary: up to £45,000 subject to experience and qualifications.
• Full‑time, permanent contract with annual pay review and profit‑share scheme.
• Fully costed company van and fuel card.
• Exceptional benefits: employee energy allowance and exclusive discounts on HIVE products.
• Company pension scheme.
• 25 days annual leave + bank holidays.
• Full sick pay after successful probation.

You’re a skilled, customer‑focused engineer who can work independently and confidently in residential environments.

• Proven experience servicing and repairing Air Source Heat Pump systems.
• Strong understanding of low‑temperature heating systems and controls.
• Electrical fault‑finding skills relevant to heating systems.
• Experience working in occupied domestic properties.
• Ability to manage workload independently and meet productivity targets.
• Knowledge of domestic renewable heating regulations.
• Strong customer service mindset in a field‑based role.
• Awareness of health, safety and compliance requirements.
• MCS awareness.
• Experience with control systems including weather compensation, zoning and hybrid systems.

• Level 3 Heat Pump qualification (or equivalent).
• Unvented Hot Water qualification (G3).
• F‑Gas certification – desirable.
• 18th Edition Wiring Regulations (BS7671) – desirable.
• ACS qualifications (CCN1, CENWAT, HTR1, CKR1) – desirable.
• Minimum 2 years’ post‑qualification experience.
• Full UK driving licence (no more than 6 points).
• Right to work in the UK.

If you’re passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, we’d love to hear from you.