Lead Medical Assistant - Gastroenterology

Overview

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Job Description

The Lead Medical Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• Leads the work of Medical Assistants within the practice.
• Serves as a role model and resource to clinical staff.
• Provides training and orienting to all medical assistants, and maintains training and orientation materials and records.
• Monitors and evaluates policies and procedures to suggest operational changes.
• Participates in conferences and meetings, and represents the work unit on organizational initiatives
• Ensures efficient patient flow through the site:
• Escorts patient to exam room, identifies patient, prepares patient for examination
• Obtains vital signs
• Documents reason for visit, updates/confirms various relevant patient information (allergies, smoking history, pharmacy information)
• Informs provider and registered nurse of any significant change in vital signs or acute symptoms
• Anticipates/sets up equipment or supplies needed for visit
• Cleans and prepares exam room for next patient
• Responds to needs, expedites visits, maintains flow of patients and prioritizes tasks accordingly
• Assists practitioner with medical and surgical procedures:
• Electrocardiogram
• Venipuncture
• Immunizations
• Sets up procedure trays
• Specimen collection and/or Clinical Laboratory Improvement Amendments waived testing as directed by provider
• Provides high quality care:
• Prepares and stocks exam rooms in treatment area by following established protocols for disinfecting and sterilizing equipment and instruments
• Participates in environmental safety rounds
• Maintains vaccine/medication inventory
• Monitors and maintains equipment and instruments
• Assists in ordering supplies and disposes expired items
• Adheres to office opening and closing procedure
• May perform other duties as assigned

Required:

• High school diploma or GED equivalent
• Must meet one of the following requirements:
• Licensed Practical Nurse (LPN) for State of employment
• Emergency Medical Technician (EMT) licensure in Illinois, or
• A Medical Assistant (MA) with current certification in one of the 5 eligible certification bodies:
• Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) through American Medical Technologists (AMT)
• National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT)
• Certified Clinical Medical Assistant (CCMA) through the National Health career Association (NHA)
• National Registered Certified Medical Assistant (NRCMA) through the National Association for Health Professionals (NAHP)
• Basic Life Support (American Heart Association) certification
• Strong computer skills
• Two (2) years relevant clinical experience

Preferred:

• Bachelor’s degree

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case…