Intake Evaluator Case Therapist
Listed on 2026-09-21
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Healthcare
Mental Health
Description
Intake Evaluator Case Therapist
Northwestern Medicine
Location:
Winfield, Central DuPage Hospital, Behavioral Health Services
Schedule:
Monday-Friday 1:00 PM-9:00 PM
Responsible for assessing patients for all levels of mental health and substance use concerns. Assessments will occur in outpatient behavioral health setting, emergency department and medical/surgical units.
Responsibilities include treatment planning, providing direct patient services, to include on a limited basis individual and family counseling if needed. Case Therapist coordinates care including communicating with treatment team, patient, and family, documenting in medical record, and discharge planning, continuum of care.
Responsibilities- Provides accurate information and timely updates to patients and customers. Addresses questions and concerns promptly, or identifies appropriate person and resources to do so. Provides directions or help to patients and customers with finding their way.
- Demonstrates teamwork by helping co-workers within and across departments. Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
- Manages work schedule efficiently, completing tasks and assignments on time.
- Documents in patient electronic medical record via Epic or other automated medical records software in an accurate and timely fashion.
- Retrieves patient information in hospital medical records application to improve knowledge of case and facilitate patient moving through continuum of care.
- Understands DSM diagnosis and through clinical contact with the patient and input from the treatment team develops therapeutic interventions which assist patient with addressing diagnosis.
- Communicates with patient and patient's support system information regarding admission, continued stay, and discharge planning regularly and documents this communication in patient's medical record.
- Documents in medical record according to CDH standards, and regulatory and accrediting agencies including JCAHO and Illinois Department of Alcoholism and Substance Abuse.
- Completes evaluations/assessments as part of intake when assigned, and using patient placement criteria documents justification for recommended level of care.
- Responds to shifts in work assignments as required by patient's needs and remains on duty when crisis requires management. Accepts on call work as assigned and as required by staff shortage.
- Works at developing and maintaining a good rapport and cooperative working relationship with physicians, departments, and BHS staff.
- Effectively meets departmental expectations regarding patient caseload size, while maintaining departmental expectations for quality of care and patient satisfaction.
Minimum Requirements
Education:
- Master’s degree in social work, Psychology, Counselling, or related field
- Licensed Professional Counsellor (LPC), Licensed Social Worker (LSW) within twelve months of hire
- Two years post graduate experience
- Experience working with substance abuse and mental health populations
- Two to five years’ experience and training in assessment, individual, family, and group counselling
- Three to five years in intensive treatment setting and /or mental health setting
- Certified Alcohol and Drug Counsellor (CADC)
- Licensed Social Worker (LSW), or Licensed Professional Counselors (LPC), or Licensed Clinical Professional Counsellor (LCPC), or Licensed Clinical Social Worker (LCSW), or Certified Alcohol and Drug Counsellor
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background CheckNorthwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
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