Client Relationship Consultant ; Banker - Winnemucca, NV

Job Summary

Client Relationship Consultants build relationships with customers, engaging them via multiple channels including in‑person, by appointment, and virtually to provide the best possible counsel while adopting a digital‑first mindset.

• Build and foster relationships with clients through proactive outreach, follow‑up, and by asking questions about their financial needs and channel preferences.
• Assess and attend to customers’ banking needs, obtain and process customer and account information.
• Demonstrate and educate clients on available deposit and loan products and services.
• Recommend solutions based on each customer’s unique goals and needs.
• Open new consumer and business accounts, complete service requests, and submit credit applications.
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
• Leverage available resources and technologies to optimize the client experience and deliver operational excellence and accuracy.
• Proactively educate clients on emerging and self‑service digital products and services.

• High school diploma or equivalent.
• One to two years of retail banking experience or a combination of experience and commensurate training.
• National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation
  
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• Successful completion of a criminal background and credit check.

• Proven ability to build and foster client relationships through proactive outreach and follow‑up.
• Effective engagement and communication with clients.
• Basic knowledge of applicable bank and branch policies, procedures, and support systems.
• Exceptional customer service and interpersonal skills.
• Experience using and demonstrating digital products and self‑service technologies.
• Ability to explore and identify a customer's true needs with a digital‑first mindset.
• Proficiency in making appropriate recommendations that meet customer needs both reactively and proactively.
• Financial services industry experience preferred.

This role requires working from a U.S. Bank location for all scheduled work days.

Pay Range: $20.00 – $23.27 per hour.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.