Housekeeping Supervisor

Summary:

The Housekeeping Supervisor provides leadership and overall support to the operations of the housekeeping department. We take pride in our work to provide a safe environment for our guests and team members and present and maintain housekeeping operations’ in compliance with safety and employment laws.

• Flexible work schedule.
• Clear and defined training.
• Career growth, you are our future!
• Other benefits include Medical, Dental and Vision, and 401k.

• Provide leadership and direction for all housekeeping and laundry activities in both hotels to ensure the highest level of cleanliness for both the guest rooms and public areas.
• Inspect guest rooms, public areas, and back of the house for cleanliness.
• Train, motivate, coach, counsel, and discipline staff members.
• Maintain a regularly scheduled cleaning and maintenance program.
• Maintain supply and linen inventories.
• Create daily board assignments and update room statuses in the computer.
• Ensure housekeeping requests from guests or management are responded to in a timely, efficient, and friendly manner.
• Assist housekeepers as needed to ensure rooms are cleaned and the team remains on pace.
• Assign additional responsibilities as needed, such as stocking, deep cleaning and side work.
• Ensure the appearance of the property reflects positively on the company.
• Monitor staff compliance with established policies and procedures.
• Schedule time for required training and documentation for each team member.
• Inspect rooms to ensure quality assurance.
• Coordinate with management to maintain inventory required to operate effectively and efficiently.
• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, as well as team member and guest information.
• Comply with Triple Crown Casino’s time and attendance policies and be available to work flexible shifts when business demands change.
• Perform any and all other duties as assigned.

• Must be able to read, write, and speak English.
• Excellent people skills.
• Must be a citizen of this country or possess a valid work permit.
• Must be able to lift up to 25 pounds.
• Must be able to sit, stand, walk, and/or bend for long periods of time.

• High School degree or equivalent.

Starting pay for this position: $14.00-$16.00