Retail Sales​/Design Consultant

Design Consultant

Do you have a flair for design? A passion for people?

This is an inside sales position selling flooring and designing spaces to retail customers with terrific growth potential. The position requires interacting with customers and assisting them with product choices according to their individual needs. Whether that interaction occurs in our showroom or in the community, the objective is always to provide flooring advice that will make the customers’ buying decision easier.

Carpet One Floor & Home has long been regarded as the premier flooring retailer in the surrounding communities. Locally owned and operated for more than 25 years, we are known for our superior customer service and our professional staff. Because we belong to the largest floor covering cooperative in the world, our company offers the very best flooring products with only the most qualified installers.

We believe in creating a family friendly work environment, where each person is an integral member of the team, yet responsible for his or her own results and earning potential. We are proud of our heritage and would like to find an individual who will excel and prosper in a fast paced retail environment becoming a valued member of our team.

• Self‑motivated?
• Detail‑oriented?
• The type of person who wants compensation based upon results?

• Sell flooring, granite, blinds and custom services to clients.
• Greet customers on the sales floor, and determine their wants and needs.
• Keep up‑to‑date on the wide selection of floors and products we have to offer along with the benefits and warranties provided by each.
• Provide outstanding customer service.
• Write sales orders.
• Complete measurements of spaces in homes or businesses.
• Help work through, and follow‑up after, the completion of each job.
• Build client relationships.
• Network regularly, and work effectively, with other store employees.
• Execute targeted sales strategies.
• Receive payment, or obtain credit authorization.
• Use the computer database to research the availability of merchandise and to process orders.
• Follow up in a timely and professional manner with all customers on requests and/or concerns.
• Answer questions from customers about flooring and other products/services.
• Assist customers with choices based on needs (explain features/benefits, etc.).
• Help customers with their choice through decorating and/or design advice.
• Maintain showroom by keeping samples and displays neat, current, and clean.
• Prospect for new business.

• Willing to divide his or her work time between the showroom floor and prospecting for new clients (out networking within the community).
• Willing to undergo extensive product and sales training to become a certified flooring and design expert.
• A self‑starter.
• Personally well‑organized.
• Willing to create new business.
• Able to provide outstanding customer service.
• Able to provide exceptional follow‑up.

Some additional qualifications include:

• A passion for, or experience with, decorating or design.
• Must have access to reliable transportation to get to work and to visit customers’ homes as necessary.
• Open and flexible work availability, including weekends.
• Strong knowledge of the Microsoft Office programs and a willingness to learn our operating systems.
• Retail sales experience strong preferred but not required.

• Personal or professional experience with remodeling.

• Medical, Vision/Dental, IRA, Vacation, Paid Training & Certifications.

Carpet One Floor & Home is an Equal Opportunity Employer.