Operations Administrative Assistant

Operations Administrative Assistant
Play a key role in a fast-paced printing and document services environment in Winnipeg. This on-site contract opportunity combines data entry, customer billing, quality control, and production support using Excel and Canada Post ESOM software. Ideal for a detail-oriented professional who thrives in a collaborative setting.
What is in it for you:
• Hourly salary of $18.

• 12-month contract.

• Full-time position: hours per week.

• Weekday schedule from 7:30 am to 3:30 pm.

• On-site work in a dynamic environment.
Responsibilities:

• Establish and maintain high levels of customer satisfaction in a multi-customer production environment.

• Perform record keeping of submitted and completed customer jobs.

• Process customer billing using internal systems, including Meridian.

• Complete accurate data entry of job requisitions and related documentation.

• Enter job requisitions into Canada Post ESOM software.

• Conduct quality assurance checks of completed jobs to ensure accuracy and production standards are met.

• Detect production inconsistencies and quality issues.

• Interact professionally with customers to address requests and provide updates.

• Operate scanning equipment and related software.

• Utilize PC applications within a networked environment.

• Collaborate with site team members to ensure seamless service delivery.

• Perform other administrative duties as assigned.
What you will need to succeed:
• High School diploma or equivalent.

• Experience delivering services in a client-facing environment.

• Proficiency in Microsoft Office programs, including Excel and Word.

• Experience with data entry and strong attention to detail.

• Experience with Canada Post ESOM software is an asset.

• Experience utilizing scanning equipment and related software is an asset.

• Ability to demonstrate full knowledge of production equipment, service offerings, and operational processes.

• Strong mathematical skills, including multiplication, division, and percentages.

• Ability to operate PC applications in a networked environment.

• Ability to detect production inconsistencies and quality issues.

• Ability to lift and move boxes up to 50 pounds.

• Ability to read, write, and follow instructions accurately.

• Strong listening and communication skills.

• Willingness to learn and take direction.

• Ability to work effectively in a team environment with minimal supervision.