Administrative Assistant - DCC Hail

Full Time – Grande Pointe, MB, CA

Salary Range: $40,000.00 To $45,000.00 Annually

Administrative Assistant to support Service and Sales teams with administrative and reception duties, including service warranty.

• Manage data entry, formatting, editing, and proofreading of various documents.
• Monitor, screen, respond to, and distribute incoming communication.
• Provide general administrative support and assist the general organizational administrative function as required.
• Answer customer calls and provide answers regarding their insurance claim(s).
• Make outbound calls to customers to schedule appointments for estimates and repairs.
• Make outbound calls to customers with status updates.
• Assist with customer appointment check‑ins and customer deliveries.
• Update internal systems with detailed and accurate notes.
• Assist with in‑person customer service and office work.

• Post‑Secondary Education in Business Administration or a related field is an asset.
• Excellent verbal and written communication skills with a keen eye for detail.
• Minimum 1 year of customer service experience.
• Excellent computer skills in MS Office, including Outlook, Excel, and Word.
• Outstanding organizational and customer service skills.
• A performance‑driven attitude to accomplish all tasks with minimal supervision.
• Ability to maintain confidentiality of highly sensitive information.
• Ability to speak French is an asset.

• Competitive Compensation and Benefits Package.
• Employee Vehicle Purchase & Service Plans.
• Employee and Family Assistance Programs.
• Company‑wide appreciation events and contests throughout the calendar year.
• Professional development and the opportunity to grow your career.

We strive to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all team members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. Auto Canada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.