Administrative Assistant

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The Administrative Assistant role is responsible for the day-to-day operations of the Disability Administrative Department including sorting and processing mail, assigning and supporting work for the team, and handling administrative duties on a day-to-day basis.

The Disability Administrative Department provides critical support to Workplace Solutions. Group disability is the largest client, but the team also supports other lines of business including life, medical, drug, underwriting, out of country and critical illness.

• Appeal, Complaint, and Referral file assignment
• In-office mail and other duties
• Contracts
• External Rehab invoice and data entry
• Mail and scanning duties
• Provide and participate in cross training. Act as back-up when needed
• Other admin tasks as required

• Minimum 2 years’ experience in an administrative role
• Strong communication skills, both written and verbal to varying audiences, including proofreading with keen attention to detail
• Well-developed organizational and time management skills
• Motivated self-starter with ability to work independently and productively as part of a team while managing competing priorities to deliver business results
• Strong technical skills in MS Word, Excel, Outlook, and document management software (M-Files, Relativity)
• Excellent interpersonal and client services skills; professional and positive demeanour
• Experience working with highly sensitive and confidential information as part of daily duties
• Able to work in-office 3 days per week
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected Bin formation, assets or work sites as outlined by the Government of Canada website

The base salary for this position is between $34,900 - $47,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

We’reunited by a shared purpose: to improve the financial,physical and mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communities and each other.

Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

• Career Development
  :
  Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annuallytowardseducation reimbursement.
• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.
• Time Off:In addition to regular vacation and personal days,we support community involvement with avolunteer day.
• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.
• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community
  :
  
  We provide aworkplace whereemployeesfeel connected and supported through
  
  Employee Resource Groups (ERGs),mentorship programs,socialclubsandevents.

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacq . All information provided will be handled in accordance with applicable laws and Canada Life policies.

#LI-Hybrid

Requisition

Category:
Customer Service and Administration

Location:

Winnipeg, MB, CA

Date:
Aug 4, 2026