Receptionist-1

Job Description

The Receptionist at Extendicare is responsible for providing essential administrative and front-desk support.

Key responsibilities include:

• Answering all incoming calls and responding to inquiries in a positive and professional manner.
• Greeting, assisting, and directing all visitors.
• Maintaining and monitoring visitor sign-in/out procedures and ensuring security protocols are followed.
• Assisting with admissions and discharges, and providing key administrative help to the scheduler for shift replacements.
• Maintaining a clean, safe, fully stocked, and well-organized reception area.
• Assisting with small projects as required by other administrative support.
• Upholding and promoting the organization's values and philosophy as set out in Extendicare's Code of Conduct.

Qualifications for the Receptionist position include:

• Above-average interpersonal, oral, and written communication skills.
• Previous experience in reception is considered an asset.
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines.
• Highly organized and detail-focused.

Time Type:
Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada.

When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings.

Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package.

We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth.

Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses.

These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration.

If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices.

We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process.

We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation.

If you require support during any stage of the process, email us at

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations.

We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, Para Med, Extendicare Assist, and SGP Purchasing Network brands.

We are committed to delivering quality care to meet the needs of the growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home.

We operate a network of 99 long-term care homes (59 owned, 40 under management contracts), deliver approximately 14.0 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 153,600 beds across Canada.

Extendicare proudly employs approximately 23,000 individuals and manages an additional 5,000 joint venture employees, all of whom are highly qualified, trained and dedicated team members and passionate about providing high-quality care and services to help people live better.

Our Mission To provide people with the care they need, wherever they call home. Our Vision Everyone in Canada has access to the care and support they need to live their best lives. Our Values We embrace every person for the individual they are. We care for each person as we would our own family. We collaborate with others because we achieve more together.

We are relentless in our efforts to improve. We respect the resources entrusted to us.