Supervisor, Administration

Position: Supervisor, Central Administration
Salary Range: $70,185.00 To $80,211.00 Annually

REPORTS TO:

Director, Finance and Administration

POSITION SUMMARY
The Central Administration Supervisor supervises the central administration team and leads centralized administrative operations and coordination across the organization. The role oversees service delivery, compliance documentation, reporting, and administrative procedures; supports managers and internal teams through coordinated administrative services and special projects; and helps ensure consistent, high-quality service to both internal stakeholders and Macaulay clients.

This position is based at  Macaulay Centres for Children Head Office (2010 Eglinton Ave W., Toronto, ON M6E 2K3).

RESPONSIBILITIES
Supervision and Leadership

Lead and supervise the central administrative team in achieving annual goals aligned with the agency’s philosophy, mission, values, and service standards.

Promote a collaborative, accountable team environment that supports quality customer service and effective administrative operations.

Liaise with Program management regarding distribution and prioritization of work.

Administrative Operations & Team Coordination

Oversee central administration operations, standardize administrative practices and promote consistent service delivery across the organization.

Manage central procurement activities this includes stationery, business cards, and office supplies.

Train and support administration staff on standardized procedures and workflows.

Provide guidance on office procedures, forms, equipment use, and administrative timelines.

Compliance & Documentation

Maintain complete, organized, and compliant records in accordance with established retention requirements.

Upload and maintain governance, licensing, regulatory, and compliance documentation in required reporting portals, this includes insurance renewals, insurance claims records, property leases, and property tax rebate materials

Lead the annual insurance renewal for the Agency.

Special Projects & Central Coordination

Support and implement administrative projects and team initiatives that advance operational goals.

Coordinate administrative components of agency-wide projects, proposals, grants, and reporting requirements

Prepare and finalize materials for committees, leadership, and governance bodies.

Support stakeholder communications, mailings, and centralized record tracking.

Facilities Management

Liaise with the building manager regarding routine building and maintenance matters.

Coordinate and track preventive maintenance schedules for building systems and equipment

General

Attend agency staff meetings and training, team meetings and special events.

Maintain optimal attendance at work.

Work evenings and weekends when required

Work in compliance with all applicable regulations and laws

Comply with all Macaulay policies, practices and quality standards.

Work to further Macaulay’s mission, vision, values, and strategic directions.

Perform other duties as assigned

QUALIFICATIONS

University degree, college diploma/certificate, or an equivalent combination of education and experience in business or office administration

Minimum three (3) years of progressive administrative experience

Experience managing/supervising a staff team

Excellent interpersonal, written and verbal communication and listening skills

Proven technical skills utilizing Microsoft 365 Suite of Applications (Teams, SharePoint, One Drive, Excel, Word etc.), Foxit Phantom, Canva and e-mail

Ability to take direction with the ability/flexibility to adapt to multiple business requirements and changing priorities

Strong organizational capabilities and time management skills to manage multiple projects with the ability to multitask, prioritize effectively and meet deadlines

Demonstrates a high degree of initiative and problem solving with keen attention to details

Highly motivated to continually strive for excellent results including on-going improvements to work processes

Ability to apply sound judgment to a variety of situations demonstrating tact and diplomacy

Proven ability to organize, maintain, and monitor administrative records and data

Proven ability to build effective working relationships across teams

Ability to work independently and collaboratively in a team environment

Current standard first aid/ CPR-C certificate (if not, required to obtain certification within 60 days of hire)

SALARY:
Supervisor, Central Administration Salary Scale (starting at $38.56/hour ($70,185 - $80, 211 per annum) with Competitive Benefits Package (health & dental) and paid time off entitlements (starting at 20 vacation days & 5 float days)

THIS POSITION IS NOT WITHIN THE CUPE LOCAL 2563 BARGAINING UNIT.

INTERNAL APPLICATION PERIOD FOR CUPE LOCAL 2563 BARGAINING UNIT:
August 12, 2026 - August 18, 2026

DATE POSTED:
August 12, 2026

Macaulay Centres for Children values the diversity of people and communities and is committed to excellence and inclusion. We welcome qualified individuals who contribute to the diversity of our staff…