Bilingual Coordinator, Corporate Channel Operations

Job Overview

We are seeking an Administrative Assistant to support advisors and service specialists within the Corporate Channel of IG Wealth Management. This role is based in Winnipeg and operates in a hybrid environment (three days in the office, two days remote).

• Assist advisors and service specialists by ensuring accurate and efficient client service.
• Provide administrative support, including client transfers, managing the department mailbox, processing mail, and handling escalations.
• Review, interpret, and process documentation in accordance with IG Wealth Management policies and compliance standards.
• Use software applications to complete requests accurately.
• Ensure all documentation is complete and follow up promptly for additional information.
• Collaborate with internal departments to resolve incoming requests.

• Fluent in French and English.
• Experience in financial services or a combination of post‑secondary education and relevant work experience.
• Strong attention to detail and ability to thrive in a deadline‑driven environment.
• Effective written and verbal communication skills.
• Excellent interpersonal, organizational, and time‑management abilities.
• Familiarity with back‑office processing systems and procedures.
• Proficiency in Windows and Microsoft Office applications.
• Willingness and ability to learn and adapt to new systems and processes.
• Bilingualism is considered an asset.

• Inclusive culture and diversity commitment.
• Hybrid work model with collaborative office environment.
• Continued learning and skill development opportunities.

IGM is a diverse workplace committed to doing business inclusively. We encourage applications from all qualified candidates representing the diversity present across Canada, including racialized persons, women, Indigenous persons, persons with disabilities, 2

SLGBTQIA+ community, gender‑diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of ideas.

We may use artificial intelligence and automated tools to support activities such as candidate sourcing, application review, and interview scheduling. All hiring decisions are made by people.