Associate Administrator, TPA Solutions

• Assist Third Party Advisors, Directors of TPA Solutions, and Internal Consultants throughout the quoting process.

• Receive quote requests and verify the accuracy and completeness of conversion quotes.

• Update workflows and maintain records within underwriting tracking systems.

• Follow up with adjacent departments as required to meet timelines and exceed customer expectations.

• Process sold quotes and coordinate activities required for implementation.

• Provide timely updates and support to internal and external stakeholders.

• Ensure service levels and turnaround times are consistently met.

• Support business development activities through accurate and efficient administrative support.

• Maintain accurate and up-to-date client, quote, and sales-related information.

• Ensure the integrity and accuracy of data across applicable systems and records.

• Prepare, organize, and validate information to support reporting and operational activities.

• Generate reports and assist with business tracking and performance monitoring.

• Maintain documentation and records in accordance with established business practices.

• Work closely with Underwriting, Implementation, Sales, Service, and other internal teams to support a seamless customer experience.

• Identify opportunities to improve processes and operational efficiencies.

• Support departmental initiatives and special projects as required.

• Contribute to a positive, collaborative, and customer-focused team culture.

• Post-secondary education in Business, Administration, Finance, or a related field is considered an asset.
• Experience in insurance, employee benefits, administration, underwriting support, sales support, or a related field is considered an asset.
• Strong organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building abilities.
• Ability to manage multiple priorities and meet deadlines.
• Strong problem-solving and critical-thinking skills.
• Ability to work independently and collaboratively within a team environment.
• Results-oriented with a commitment to quality and continuous improvement.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Strong administrative, analytical, and organizational skills.
• Ability to learn new systems, processes, and technologies quickly.
• Strong attention to detail and commitment to delivering high‑quality work.

Demonstrates strong organizational, analytical, and administrative skills to support quoting processes and maintain accurate records. Proficient in Microsoft Office applications and committed to delivering high‑quality work while fostering a collaborative team environment.

• Quoting Process Support
• Data Accuracy and Integrity
• Microsoft Office Proficiency
• Customer Service Skills
• Organizational Skills

• Quoting Process
• Data Management
• Reporting and Performance Monitoring
• Administrative Support
• Analytical Skills

• Attention to Detail
• Time Management
• Problem‑Solving Skills
• Communication Skills
• Team Collaboration

• Insurance
• Employee Benefits
• Underwriting Support
• Sales Support
• Business Development

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft Power Point
• Underwriting Tracking Systems