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Job Description & How to Apply Below
Location: Selkirk
Join Free Will as a Partner Success Operations Specialist, focusing on nonprofit support and fundraising strategies. Enjoy a part-time remote role dedicated to optimizing partner experiences.
This position, requiring 20-25 hours a week, emphasizes collaborative work within the Partner Success team. Your focus on detail and proactive mindset will help improve onboarding processes and streamline operations. Ideal candidates will be enthusiastic about data-driven problem-solving while ensuring hassle-free partner interactions.
Key Responsibilities:
• Ensure timely execution of critical Partner Success workflows
• Execute configuration updates and troubleshoot urgent partner concerns
• Develop automated workflows in Churn Zero
• Support project management for major partner deliveries
• Maintain updated documentation and training resources
Requirements:
• 3+ years experience in SaaS customer success operations
• Strong analytical and strategic problem-solver
• Quick learner with new tools and technologies
• Superior communication skills, both written and verbal
• Ability to thrive in a remote-first work setting
Bring your skills in analytical operations to Free Will and enhance the fundraising landscape for nonprofits.
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