McKesson Operational Program Manager Position

Take charge of operational initiatives at McKesson as an Operational Program Manager. Lead programs focusing on continuous improvement with AI technology in the Contact Center.

Your role will involve overseeing program execution and project delivery, ensuring collaboration among engineering and service management teams. By translating operational challenges into structured actions, you will contribute significantly to resolving blockers and enhancing service delivery.

Key Responsibilities:

• Implement operational programs to drive continuous improvement

• Manage multiple projects with accountability

• Work with service managers for delivery scheduling

• Handle sprint coordination and platform interdependencies

• Communicate risks and resource use to stakeholders

Requirements:

• Requires a degree and 10+ years' relevant experience

• Expertise in various project management approaches

• Skilled in using AI tools to improve efficiency

• Strong problem-solving and communication capabilities

• Preferred familiarity with contact center tech

Lead vital projects that bolster operational efficiency at McKesson.
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