Customer Programs Manager

Position: Customer Programs Manager Role with New Flyer
Step into a pivotal Customer Programs Manager role at New Flyer, overseeing the execution of customer contracts while cultivating trust and lasting relationships. Lead cross-functional teams through the entire bus build process in this dynamic position.
You will be responsible for managing project plans and timelines, ensuring all contract deliverables are met.

Your role will involve daily guidance to departments and addressing project challenges effectively. Conducting meetings and maintaining documentation will be crucial for keeping stakeholders informed and engaged.

Key Responsibilities:

• Develop detailed project plans for customer contracts

• Track progress and ensure timely completion

• Provide operational support to functional teams

• Facilitate weekly meetings and document outcomes

• Maintain compliance with reporting and financial controls
Requirements:

• Bachelor’s degree in business administration

• Mid-level experience with 5+ years in relevant fields

• Project Management experience or PMP Certification

• Strong initiative and organizational skills

• Ability to travel across Canada and the U.S.
Excel in project management and customer engagement, contributing to New Flyer’s mission of exceptional transportation solutions.
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