Director of Operations – In-Force Modernization

Canada Life is searching for a results-driven Director of Insurance Operations – In-Force Modernization. Lead strategic initiatives aimed at enhancing process efficiency and operational excellence.
In this permanent full-time position, you will be responsible for driving the modernization of In-Force operations aligning with technology strategies. Your focus will be on executing clear plans that enforce accountability and encourage cross-functional collaboration. This role is designed for a leader who thrives in dynamic environments and is adept at managing complex projects.

Key Responsibilities:

• Spearhead modernization roadmap for In-Force operations

• Facilitate coordination of the In-Force Modernization Task Force

• Develop and execute integrative strategic plans

• Promote strong governance and risk management frameworks

• Ensure alignment across diverse operational functions
Requirements:

• Proven leadership and stakeholder management skills

• Expertise in large-scale project and program management

• Strong operational and transformation mindset

• Ability to simplify complex processes for better outcomes

• Bilingual skills in French and English for Quebec duties
Influence the future of insurance operations with Canada Life through effective modernization leadership.
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