Identify all stakeholders affected by the change and understand the impact of the business changes on the stakeholders
Assess the stakeholders’ readiness for the business changes and determine the potential risks and related strategies for adoption of the new solution
Develop change management strategies and detailed change management plans and execute/manage activities
Coach business leaders in change management principles and their practical application
Evaluate effectiveness of change management strategies and tactics used to promote adoption
Collaborate with the customer in developing a post implementation reinforcement plan to increase the level of adoption of the new solution.
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