Freight Coordination Customer Service

Position: Freight Coordination Customer Service Role
Step into a dynamic role as a Customer Service Assistant with Bison Transport, focusing on freight coordination. This full-time position features a modified schedule, ensuring impactful customer and driver support.

As an Over the Road Customer Service Assistant, you will engage with drivers and customers while performing essential administrative tasks.

Your role includes entering work orders, creating purchase orders, and using reports to clarify data issues. Knowledge of North American geography and our network's terminology is key.

Key Responsibilities:

• Assist drivers with breakdowns and operational needs

• Handle work order entries and purchase order generation

• Use reports to identify and rectify data issues

• Communicate with teams to facilitate corrective actions

• Work with maintenance coordinators to manage schedules

Requirements:

• Proven experience in administrative or coordination roles

• Strong organizational skills and attention to detail

• Proficient in problem-solving and reporting issues

• Quick learner of computer software and applications

• Strong communication and interpersonal skills

Grow your career with Bison Transport and contribute to essential logistics operations.
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