Senior Manager, Billing Ecosystem Improvement

Join TELUS as a Senior Product Manager to enhance the Billing and Revenue Enablement function. Drive innovative solutions for a seamless customer experience in bill processing.

This pivotal role involves leading key projects within the Billing & Revenue Enablement team. You will manage the implementation of new billing capabilities that align with business priorities while enhancing customer experience across TELUS wireless and wireline products. Collaborating with various divisions, you will ensure that each step of the project is executed flawlessly.

• Oversee the execution and rollout of new billing methods
• Manage projects, staying adaptable to changing priorities
• Foster collaboration with finance, operations, and marketing teams
• Serve as a liaison between technical and non-technical staff
• Synthesize project data into transparent communications for leadership

• 7+ years of experience in product/service development
• Proven ability to synthesize complex information
• Strong project management and collaboration skills
• Comfort in dealing with ambiguity and making data-driven decisions
• Bachelor's degree in a related field or equivalent

Lead transformative projects at TELUS and enhance their billing ecosystem.