Service Administrator at Birchwood

Become a vital part of Birchwood as a Service Administrator, enhancing customer satisfaction and streamlining dealership operations.

Your role involves inventory processing, warranty claims, and ensuring a smooth workflow.

Reporting directly to the Assistant Service Manager, this position is essential for improving efficiencies in the dealership. The successful candidate will manage pre-owned inventory, audit warranty claims, and facilitate the arrival of new vehicles. Attention to detail, strong organizational skills, and a focus on customer service will drive your success in this role.

Key Responsibilities:

• Process pre-owned inventory for reconditioning

• Audit and submit warranty claims to manufacturers

• Stock and manage new arriving inventory

• Collaborate within the team to enhance operations

• Utilize software tools for daily tasks

Requirements:

• Strong commitment to customer satisfaction

• High attention to detail and time management skills

• Experience in an automotive dealership is an asset

• Familiarity with CDK dealer management software is beneficial

• Valid Class 5F Driver's License required

Elevate your career at Birchwood by delivering outstanding service and ensuring operational excellence.
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