Director, Revenue Operations

Whether you’re an experienced professional or just getting started, your contributions matter  you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

The Director of Revenue Operations leads the strategy, governance, and execution of the end-to-end Quote-to-Cash (QTC) lifecycle, ensuring Sales, Renewals, Finance, and Systems operate within a unified, scalable framework of standardized processes, aligned systems, and high data integrity. This role drives cross-functional alignment and operational excellence to improve revenue predictability, efficiency, and accuracy. This role will lead Revenue Operations, Deal Desk, and Rev Ops Systems team members to enable scalable growth and consistent execution across the revenue engine.

WHAT YOU'LL DORevenue Execution Operations Oversee deal structuring, pricing governance, discount approvals, and non-standard deal support, ensuring compliant, accurate, and billing-ready deals aligned to commercial strategy and financial guidelines

Own data integrity across the QTC lifecycle (CRM, RCA, ERP, billing) ensuring accurate data flow and single source of truth

Define and enforce data standards, governance frameworks, validation rules, and cross-functional handoffs across Sales, Renewals, Finance, and downstream systems to ensure data integrity and a single source of truth

Ensure alignment between Sales pipeline metrics and Finance reporting for a consistent view of revenue

Lead prioritization and execution of revenue operations initiatives, including system enhancements, process improvements and backlog management in collaboration with Business Systems and ITAct as escalation point for QTC issues, resolving cross-functional conflicts and driving timely resolution

Monitor and optimize KPIs including pipeline health, forecast accuracy, conversion rates, and data quality

Drive process standardization and operational consistency across regions, products, and business units to enable scalable and efficient go-to-market execution through standardized processes, systems, and governance

Partner with Finance and Operations to ensure alignment between sold, fulfilled, and invoiced outputs across the revenue lifecycle

Lead change management and drive adoption of new processes, systems, and tools in partnership with Enablement and cross-functional teams

Drive improvements in revenue predictability, forecast accuracy, and pipeline visibility while reducing deal friction, manual effort, billing errors, and revenue leakage

Revenue Operations Governance (Cross-Functional Oversight)
Define and enforce standardized rules for deal structure, pricing, discounting, and contract terms to ensure consistency, compliance, and scalability

Ensure alignment of QTC processes from opportunity through billing and revenue reporting, eliminating gaps and inconsistencies

Design and implement control frameworks including approvals, validation rules, SLAs, and audit mechanisms to ensure process integrity and mitigate risk Establish and govern cross-functional decision frameworks for pricing exceptions, non-standard deals, contract terms, and system ownership across Sales, Finance, Legal, and Systems Team Leadership Lead, develop, and scale a high-performing Revenue Operations team by establishing clear goals, coaching talent, and fostering a culture of accountability and continuous improvement

Set and drive strategic priorities, operating cadence, and performance frameworks aligned to revenue goals and go-to-market strategy

Define clear roles, responsibilities, and accountability models across the Rev Ops organization and key cross-functional partners to ensure efficient execution and eliminate ownership ambiguity

Drive cross-functional collaboration across Sales, Renewals, Finance, Marketing, Customer Success, and Business Systems, as the central coordination point to ensure consistent execution of QTC processes and revenue objectivesQUALIFICATIONSDegree in Business, Finance, Information Systems, or a related field.

Minimum of 10 years’ experience in Revenue Operations, Sales Operations, Business Operations, or GTM Systems.
7 years’ managing teams, ideally in Revenue Operations, Sales Operations, Deal Desk, or related functions.

Expertise across the QTC lifecycle, including RCA, deal structuring, contracting, billing, and revenue reporting

Strong understanding of CRM, RCA, billing, and ERP systems, including system design, data models, and integrations

Proven ability to design and scale processes, governance frameworks, and operational standards across GTM functions

Strong cross-functional leadership and stakeholder influence across Sales, Renewals, Finance, and Operations Strong analytical, data-driven decision-making, and problem-solving skills

Experience leading deal desk…