Senior Business Analyst

3

Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms.

Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI.

Accomplished Tech Visionary:

Elevate your expertise to new heights at 3

Pillar, the premier destination for trailblazing professionals like yourself. Picture collaborating with industry leaders and serving as a critical bridge between stakeholders and an elite engineering team building technology that advances healthcare globally.

Your role goes beyond gathering requirements; you will shape the direction of our client platform by transforming complex clinical research needs into actionable engineering deliverables. Join us and spearhead the charge toward a product future that transcends the ordinary.

You will be focused on eliciting and documenting business requirements from stakeholders, facilitating agile ceremonies, and ensuring that development teams have clear, testable, and well-prioritized specifications to deliver against.

Key Responsibilities

Facilitate effective communication with client project stakeholders regarding project status, requirements clarity, and delivery recommendations.

Elicit, document, and manage business requirements from product owners and stakeholders.

Translate requirements into well-defined user stories, acceptance criteria, and functional specifications in Jira/Confluence.

Facilitate backlog grooming, sprint planning, and stakeholder review sessions in collaboration with engineering and QA.

Conduct gap analyses and workflow mapping to identify process improvements on the BX platform.

Support UAT (user acceptance testing) planning, test script preparation, and stakeholder sign-off.

Produce clear documentation including BRDs, process flows, data dictionaries, and use case diagrams.

Engage in agile software development including daily stand-ups, sprint planning, team retrospectives, and governance activities.

Minimum Qualifications

Experience/expertise in the following areas specified below:

Elicit and document requirements from business and technical stakeholders in a software product environment

Author user stories, acceptance criteria, BRDs, and process documentation to a high standard

Facilitate agile ceremonies and manage backlog priorities in Jira and Confluence

Support UAT planning and execution, serving as a liaison between business and QA teams

Must-Have Skills & Tools:

Methodologies:
Agile/Scrum

Tools:
Jira, Confluence, Slack/Teams

Deliverables:
User stories, BRDs, process flow diagrams, data dictionaries, use cases

Good to Have

Skills:

Experience in clinical trials, healthcare IT, or regulated software environments (GxP, 21 CFR Part 11)

3+ years of business analysis experience in a software product or professional services environment.

Proven ability to communicate technical concepts clearly to non-technical audiences.

Strong interpersonal and stakeholder management skills.

English proficiency.

Additional Experience Desired

CBAP or equivalent business analysis certification.

Familiarity with API concepts and ability to review technical specifications.

Experience in a multi-vendor delivery model.

Excellent problem-solving skills and a proactive attitude towards challenges.

What is it like working for 3

Pillar Global?
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Pillar, we offer a world of opportunity:

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