Client Service Representative

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and ambitions, empowering you at work and allowing you to make a meaningful impact.

As a member of the Personal and Business Banking Team, you’ll work in a fast‑paced banking center and use your knowledge of financial services products to help clients with their day‑to‑day banking needs. As a Client Service Representative, you’ll answer questions, assist with transactions, and proactively connect clients with the right team members to support them in achieving their financial goals.

You will be flexible to work banking‑center hours, including evenings and weekends, and may be required to work at multiple centers within a reasonable travel distance. To deliver a great client experience, you must be on‑site full‑time.

• Client engagement: Help clients manage their accounts and products, focus on the client experience, and make interactions meaningful.
• Problem solving: Listen, ask questions, and adopt the client’s perspective; take ownership of client issues and collaborate for better solutions.
• Leveraging technology: Become a technology expert by introducing clients to mobile banking and helping them manage their banking needs.

• You put clients first and engage with purpose to find the right solutions.
• You are goal oriented, motivated by accomplishing objectives and delivering your best.
• You are passionate about people, value relationships, and practice authenticity and respect.
• You enjoy learning, have curiosity, and listen to others’ experiences.
• You uphold our values of trust, teamwork, and accountability.

• Competitive salary with incentive pay
• Banking benefits and a benefits program*
• Defined benefit pension plan*
• Employee share purchase plan
• Vacation offering
• Well‑being support
• Moment Makers social recognition program
• Paid Purpose Day to invest in your growth and development

* Subject to plan and program terms and conditions.

CIBC is committed to creating an inclusive environment where all team members and clients feel they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience. If you need accommodation, contact Mailb You must be legally eligible to work in the specified location and may be required to have a valid work or study permit.

Candidates may be asked to complete skills assessments or other tests.

Location: Winnipeg – 1433 Henderson Hwy.