Pension Operations Analyst

Position: Pension Operations Analyst at Provident10
Enhance client experience as a Pension Operations Analyst with Provident
10, the largest pension plan in Newfoundland and Labrador. Engage in pension enquiries and transactions while contributing to a people-centric workplace.

This role requires expertise in client care and service excellence, focusing on standard pension administration. As a vital team member, you will process transactions and research various pension cases, ensuring financial accuracy. Your proactive outreach will connect with employers, plan members, and retirees to enhance service delivery.

Key Responsibilities:

• Process pension transactions per established service standards

• Conduct research and provide analyses on pension cases

• Ensure accuracy of documentation related to pensions

• Respond to inquiries from employers and plan members

• Support system updates and identify process improvements

Requirements:

• College or university credential with 3 years in pension administration

• Strong interpersonal skills to manage client services

• Benefits designation such as CEBS or RPA is a plus

• Sensitivity in communication with stakeholders

• Ability to prioritize urgent work effectively

Bring your pension administration expertise to support Provident
10’s mission to enhance member experiences.
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